Slack
Connect Slack once so anyone on your team can tag Naumu and get answers from your company knowledge.
Connecting Naumu to Slack takes one step. A member of your space installs the Naumu app on a Slack workspace and binds it to one Naumu space. (A workspace is your team's shared Slack home; a space is a Naumu memory.)
After that, anyone in the Slack workspace can tag @Naumu and get an answer. There is no per-person setup, no account linking, and nothing for teammates to approve.
Each Slack workspace binds to one space, and you connect one workspace per space - to switch, disconnect the current one first. This keeps it clear which memory the bot is working with.
Install the app on a workspace
You do this entirely from inside Naumu - there is no command line or external setup.
- Open the space you want to connect.
- Go to Settings → Integrations.
- In the Slack card, select Connect.
- Slack opens so you can authorize the Naumu app. Approve the requested permissions.
- Slack sends you back to Naumu and opens a fresh Slack connected thread, confirming the workspace is bound.
Any member of the space can install - you don't have to be an owner or admin. Naumu checks your membership before sending you to Slack, so the bot is only ever bound to a space you actually belong to.
If the workspace is already connected to a different Naumu space, the install is rejected rather than silently re-bound. Disconnect the existing one first.
Ask Naumu from Slack
Once the workspace is connected, everyone can use it right away. There are three ways to talk to the bot:
- @mentions in a channel - the bot reads the surrounding thread and recent channel messages for context, then replies in that thread. Invite Naumu to the channel first with
/invite @Naumu. It answers only an explicit mention, never ambient channel chatter. - Direct messages - a private, one-on-one chat with the bot, where every message you send reaches it.
- The assistant panel - open Naumu from Slack's assistant sidebar to start from a suggested prompt.
In private channels and group DMs, use an @mention - plain messages there don't reach the bot.
Ask questions in plain language. Naumu answers from the connected space's company-wide knowledge: everything marked internal plus everything public. It never reaches into anyone's personal or private notes.
Naumu can also write from Slack. Ask it to record a decision or capture what a thread concluded, and it updates the space's memory the same way it would in the web app.
Slack guests (single- and multi-channel), people reaching you over Slack Connect, and anyone Slack can't identify are answered from public knowledge only - never from internal knowledge. Slack Connect people from outside your workspace also can't DM the bot; use a shared channel with them instead.
Since Slack only shows the chat, answers include an Open in Naumu link to jump to the memory, notes, and views behind an answer.
What Slack conversations become in Naumu
Each Slack thread maps to a thread in Naumu, so your history is preserved on both sides. Visibility follows Slack:
| Where you talk to Naumu | What appears in Naumu |
|---|---|
| Public Slack channel | A space-visible thread every full member of the space can read (guests can't) |
| Private channel, group DM, or DM | A private thread, visible only to the people in it that Naumu can match to a Naumu account |
Naumu matches Slack people to Naumu members by their Slack profile email. Someone with no matching Naumu account can still ask and get answers - their messages simply appear under their Slack name.
If Naumu can't tell whether a channel is public - for example, it hasn't been invited to it - the conversation is treated as private rather than risk over-sharing.
If you connected your workspace before July 31, 2026, reconnect it from Settings → Integrations. Older installs can't tell private channels from public ones, so a private-channel conversation can land in a space-visible thread until you reconnect.
Usage from Slack draws from the space's shared pool rather than any one person's allowance - it is not billed per person. If the space runs out of included usage, the bot says so in Slack instead of answering and points at billing.
Manage and disconnect
You can manage the connection from Settings → Integrations in the connected space. Selecting Disconnect stops Naumu from answering in that Slack workspace; anyone who messages the bot afterwards sees a "no longer connected" notice, shown at most once an hour per channel.
Threads already in Naumu are unaffected by disconnecting, and they keep their original visibility if you reconnect the same workspace later.
Disconnecting in Naumu stops the bot from responding. To remove the app from Slack entirely, go to Slack → Apps → Naumu → Remove app.
Related
- Spaces - the space a Slack workspace binds to
- Views - what the Open in Naumu link surfaces alongside a chat answer
- Plans & billing - the shared pool Slack usage draws from